Returns

Returns & Cancellation Policy

Cancellations
Orders cancelled within 24 hours of purchase will be charged a $50 credit card processing fee. Orders cancelled after 24 hours will be charged a minimum of $50 or 25% of the order total, whichever is greater.

Return Window
Returns must be requested within 14 days of delivery by emailing Info@Seattle-Cedar.com with your order number and reason for return.

Eligible Items
Items must be in their original condition - unused and undamaged - to be eligible for a return. Custom or personalized orders are not eligible for return.

How To Initiate a Return

  1. Email Info@Seattle-Cedar.com within 14 days of delivery with your order number and reason for return.

  2. We will respond within 24 hours with return authorization and next steps.

  3. Due to the size and nature of our products, return logistics will be coordinated directly with our team. Do not ship items back without prior authorization and instructions.

Return Shipping Costs
The customer is responsible for return shipping costs. Due to the size and weight of our products, return shipping fees will be determined at the time of the return request. Original shipping charges are non-refundable.

Refunds
Approved refunds will be issued to your original payment method within 2 business days of the returned item being received and inspected. Please allow additional time for your bank or credit card company to process the refund.

Damaged or Defective Items
If you receive a damaged or defective item, contact us within 3 days of delivery at Info@Seattle-Cedar.com and we will repair or replace it at no cost to you.

Choose from our wide variety of locally made custom crafted outdoor furniture. Our cedar planters, benches and chairs are perfect for your porch, outdoor patio or serene garden setting. We also specialize in picnic tables, arbors, garden bridges, cedar benches, cedar chests and potting benches. All of our furniture products are manufactured in Washington with the highest quality Western Red Cedar. Seattle Cedar is your source for all your outdoor cedar furniture.

All of our products are handmade by expert craftsmen using only Western Red Cedar.

Cedar is an excellent outdoor wood. It is naturally rot and insect resistant. Most of our products come pre-finished with a clear protectorant for extra durability.

Everything we sell is hand-made in Washington. Hidden screws and beveled edges are just two examples of the fine detailing that goes into all of our products.